NEW Supported Living
Welcome To Terri's Place Housing Project
A Supported Living accommodation and support service for vulnerable children and young people who need support to transition from care to independence. Terri’s Place also specialises in high-quality support and care for young asylum seekers and refugees, aimed at helping them integrate successfully into their communities and achieve independence.
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The Support We Provide
Our bespoke approach provides the right support to help our young people overcome barriers,
helping them to achieve their goals to a better future.
FOCUS
Our holistic assessment process focuses on identifying each young person's social, emotional, and practical needs.
TARGET
Whilst working with vulnerable children and young adults, we develop targeted plans that are strength based, regularly reviewed, have specific goals and milestones that celebrate small steps of success whilst maintaining a high level of motivation.
STEER
Our programmes chart and record the physical milestone achievements, goals and targets which the young adults should sustain in order to transition into independence.
For Young People
"Centred around young people, our service is committed to ensuring successful outcomes for those who live under our roof."
A Home That Helps
Our aim is to provide supported accommodation to vulnerable young people (aged 16 – 18). Giving targeted, personalised care and guidance to those deemed challenging or hard to engage.
Our Service
Our service is all about vulnerable children and young adults, we are committed to ensuring that those who stay with us go on to have fulfilled lives.
We recognise this is particularly important for children and young adults who are vulnerable by virtue of their lived experiences. Those who have been looked after, are in care or have left their homes, and for the young adults whose first language is not English, whilst under our roof we will ensure a nurturing and supportive environment.
If you have been referred to Terri’s Place, then we look forward to welcoming you to your new home. Please take time to read this page so you know what to expect when you arrive.
Our Commitment To You
- We will always treat you with respect and dignity because we believe you deserve it and are worth it.
- We will work with you and your social worker(s) and other professionals involved in your care to make your stay with us as comfortable as possible.
- During your stay with us we will try hard to listen to you, and if we disagree with your views and opinions we will take all reasonable steps to explain why.
- If you are not happy with any aspect of the service you receive you can complain by speaking to the House Manager first and if you are still unhappy then one of the Director’s. We will try and deal with your complaint as quickly as possible.
- We will keep your information confidential at all times apart from when we feel that to do so would mean you or someone else may be in danger. We will share information with your social worker as agreed in your plan.
Our Expectation Of You
These rules have been put in place to protect you and the other Young People living with you from harm. We expect all residents to abide by them and failing to do so could result in the loss of your placement.
- It is your responsibility to maintain your own bedroom and keep it clean at all times.
- You are expected to treat other young people and members of staff with the same dignity and respect you would expect to receive at all times. We will not tolerate any kind of harassment, bullying or discriminatory behaviour on the grounds of race, faith, sexuality, disability or any other reason.
- Physical abuse towards other young people and/or staff will not be tolerated and we will call the police and prosecute in the event of any abuse/assaults on staff or other residents.
- Young people must not cause deliberate damage to any other person’s property.
- No smoking is allowed within the home. The consumption of Alcohol and the use of illegal substances will not be tolerated for use on our premises.
- You are not allowed to have any visitors in your room without permission from the staff, and we reserve the right to refuse access to the property if we have any concerns.
- We expect the Young Person(s) to return home in time for their agreed curfew; and good practice would be to let staff know you are running late in good time. If you choose not to return home, we will follow EDT protocols by calling the police to report you as a missing person.
- Our visitor’s policy must be abided by.
- We do not sanction visitors to stay overnight.
Services & Support
At Terri’s Place we understand that every young person’s needs differ and that some may require more support than others.
Bespoke Support ‘Leads To’ Successful Outcomes
We view each and every young person as a unique individual, and take a thorough strength based approach to developing support plans in a holistic and person-centred way. Our team includes in-house specialists who uses the information gleaned from the assessment to identify the young person’s strengths and needs, helping them to specify goals and milestones which builds on their strength and leads them to a pathway of success. Understanding their emotional, physical, social and practical needs are used to encourage/maintain motivation.
Terri’s Place will always adhere to industry regulations. All data pertaining to the young person is dealt with securely (in accordance to GDPR), and is stored within the robust industry approved Charms care planning management system. This sophisticated tool will store Policies Procedures, Care Plans, Risk Assessments, daily records, calendar appointments and notes. Data inputted and manipulated into this management tool also helps us to plan/deliver/monitor/manage risks, life skills, behavioural and career support and outcomes.
Basic Support Package
Service Commissioners are presented with a tiered support package, starting with the Basic Support. This includes accommodation, 10 hours of support with gym membership, or a social subscription to suit their needs.
Our staff are on-site 24 hours a day, 365 days a year to provide guidance and support for our young people.
This includes, but is not limited to:
- Healthy living
- Budgeting / Money management
- Weekly shopping and Maintaining a healthy diet
- Accessing local services
- Education
- Support with meetings and appointments
Additional Needs
Whilst we understand that not every young person(s) needs will be the same, and some may require more support than others – We assess the individuals needs and devise a personalised support plan in conjunction with Local Authorities.
Those with additional support needs will be offered a bespoke support package best suited to them. Whether they have issues with substance misuse, sexual exploitation, repeat offending behaviour or emotional support needs we will charge additional costs to the basic support package. Based on the specific needs of the young person we will negotiate pricing to include any specialists input or increased staff levels, whilst bearing in mind that our priority is managing risks to the individual young person, we also prioritise the safety of other residents and our staff.
Social Workers
We work closely with Social Workers and Local Authorities to provide the best support services to the young people in our care.
We accommodate young people (16 – 18 years) with low, medium and high needs across our homes. We will safeguard these individuals by identifying their specific needs and matching them to the properties they’d be best suited to (size, location, residential mix, and specialist support).
Referral Categories: Vulnerable Children and Young People